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Privacy Policy

Last updated: March 2026

Data Controller

Fakturos I/S (CVR 45962245), Aalborg, Denmark, is the data controller for the processing of your personal data.

What data do we collect?

We collect the following information when you create an account:

  • Company name, CVR number, and address (from CVR lookup)
  • Phone number and email
  • VAT registration status and industry
  • Payment information (processed by Stripe — we do not store card data)
  • Call summaries from conversations with Kvik (last 5 topics, retained until account deletion)

Purpose of processing

  • Delivering Kvik's bookkeeping service via phone and SMS
  • Payment and subscription management via Stripe
  • Improving conversation flow based on previous calls

Dinero access

Kvik accesses your Dinero account to perform bookkeeping tasks on your behalf. We only store access credentials (encrypted with AES-256-GCM), never your accounting data. All financial data remains in Dinero.

Voice calls

Kvik does not record voice calls. We only store text transcripts of conversations, which are automatically deleted after 30 days. Kvik identifies itself as AI within the first 5 seconds of every call.

Third parties

We share data with the following services, which are necessary to deliver Kvik:

  • Stripe — payment processing
  • Twilio — SMS messages and phone number
  • ElevenLabs — voice technology for AI calls
  • Supabase — secure storage of account information

Your rights

You have the right to access, rectify, and delete your personal data under GDPR. You can delete your account via the account page or contact us directly. Upon cancellation, we delete your Dinero access credentials and revoke OAuth access.

Contact

Questions about your data? Email info@fakturos.dk.